FAQ
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
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Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalized orders
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Perishable products (like food or flowers)
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Digital downloads
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Intimate items (for health/hygiene reasons)
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Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
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Privacy policy
I will only use your shipping and billing address, and contact information
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To communicate with you about your order
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To fulfill your order
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For legal reasons (like paying taxes)
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Frequently asked questions
Care instructions
All ribbons are not water proof, please use care when hanging them outdoors. All products were made in a smoke fee environment. Please keep products out of reach of small children. When Storing your item, keep them from getting wet.